The basics of working with Sprucebird. The specifics live in the agreement we sign with you.
Last updated · February 2026
Sprucebird takes your unstructured data, normalizes and organizes it, makes it searchable, and builds custom tools on top. Each engagement begins with the hands-on work of ingesting and structuring your data, and continues as ongoing access to the search and tooling we build.
This page is an overview. The terms that actually apply to an engagement (scope, pricing, ownership, confidentiality, and support) are set out in the written agreement we sign with you, which takes precedence over anything here.
We sign an NDA before reviewing sensitive material, process your data on-premise, and treat every engagement as confidential.
We only take on work we believe we can do well. Where a need touches certifications or integrations we haven't verified, we'll tell you it's a scoping conversation instead of making a promise on the spot.
Questions? Email info@sprucebird.com.